Notation Based On The Specified Commercial Transaction Act
- Seller
- LAILA CO., LTD.
- Operating Officer
- Yukiko Hashiura
- Address
- 1-5-2E, Sarugaku-cho, Shibuya-ku, Tokyo 150-0033, Japan
- URL
- http://www.laila-company.com
- E-mail
- info@laila-company.com
- TEL/FAX
- 03-6455-1531
- Cancelling/Returning Of Products
- If you wish to exchange or return purchase, please inform us via e-mail within 3 days after you received it.
■Please note that is unacceptable any returns or exchanges as follows:
・We will not accept any items which customized and personalized. Items must be unworn, unwashed, and undamaged as returnable condition.
・In case of there is no differ between description of the item and actual goods.
・If wish to return or exchange purchase, please contact us within 3 days after delivery. We do not accept if it is delayed.
・Please make sure that custmomer have to arrange to re-send prompty after your return request has been confirmed.
- Extra Fees Without Payment For Goods
- Shipments in Japan：Postage and bank transaction fees are paid by the customers.
Overseas：Postage and import duty are paid by customers.
- Payment Methods
- Shipments in Japan： Bank transfer, Paypal, Credit cards(VISA, MASTER, AMEX), e-collect(cash on delivery service)
Overseas：Paypal or Credit cards(VISA, MASTER, AMEX)
- Payment Due Date
- Please make the payment within 7 days after order has been placed via confirmation e-mail.
- Delivery
- We will ship within 3 working days after order and payment has been confirmed.
ご注文方法
- 1 _ご注文
- 商品詳細ページ内にあります 【カートに入れる】をクリックして頂き、
商品名、合計金額をご確認の上、 注文フォームへ進みご注文を完了させてください。
ショッピングカートが動作しない場合は、メールにてご注文をお送り下さいませ。
info@laila.jp
- 2 _ご注文受付
- 当店ご注文受付後、24時間以内に登録頂いたメールアドレス宛に受注確認メールを送信致します。
（受注内容に誤りが無いか必ずご確認下さい）
※ご注文後2日を過ぎても当店からの受注メールが届かないという方は、
お手数ですが再度メール、又はお電話にてお問い合わせ下さいますようお願いいたします。
- 3 _ご入金方法
- 受注メールの内容をお確かめの上、ご入金下さいませ。
お手数ではありますが、入金が済まれた際にはご一報頂けますと お取引がスムーズに進みますので、是非宜しくお願い致します。
- 4 _商品の発送
- ご希望の到着日、指定時間、お急ぎの場合などお気軽にご相談下さいませ。
プレゼント用の包装なども、できる限り対応させて頂きます。
商品発送後は、お客様宛にメールにて配送伝票番号をお知らせ致します。
- 5 _お受け取りの際
- 商品到着後はお品物のご確認をお願い致します。
商品にダメージなどその他の問題がある場合には、商品お受け取り後24時間以内に御連絡下さいますようお願い致します。
※配送後四日過ぎても商品がお手元に届かない際には、お手数ではありますが、 お電話、又はメールにて当店までお問い合わせ下さいませ。
Payment
- PayPal
- With paypal you can make payment for your purchase using credit card or debit card.
Available: VISA, MASTER and JCB.
It will be shipped after payment has completed.
Delivery & Costs
- Shipping Fee :
- South Korea, Taiwan 4,500 yen
China, Hong Kong 4,500 yen
Thailand, Malaysia 5,200 yen
India, Australia 5,800 yen
United states, Canada 7,200 yen
Europe (the euro area) 8,400 yen
Russia, Ukraine 9,400 yen
South America 9,400 yen
Africa, Middle East 9,400 yen
- The item will be shipped within 3 working days after your order has been confirmed.
We will inform you by e-mail if the shipping is delayed.
- *Please note you are to bear the import duty at the destination and we shall not be responsible for any extra fees such us loss, damages,costs or expenses which may be incurred.
Exchanges & Returns
- If you wish to exchange or return purchase, please inform us via e-mail within 3 days after you received it.
- Please note that is unacceptable any returns or exchanges as follows:
- 1. We will not accept any items which customized and personalized.Items must be unworn, unwashed, and undamaged as returnable condition.
2. In case of there is no differ between description of the item and actual goods.
3. If wish to return or exchange purchase, please contact us within 3 days after delivery. We do not accept if it is delayed.
4. Please make sure that customer have to arrange to re-send promptly after your return request has been confirmed.
- Returning Your Purchase
- Please send your returns to the address which informed you via email.
- About return shipping cost, we will bear the postage fee particularly in case of above no.2 (differ actual goods).
Other than that, customer is responsible for all shipping charge of returns.
Personal Information
- The following is our personal information protection policy, please check before your first purchase.
- 1 _Personal Information
- In order to prevent the risk of the danger of personal information leakage, we do our best to pay close attention to the protection of customer personal information, illegal and unauthorized intrusion, by performing appropriate processing based on relevant laws and regulations, to protect our customers.
- 2 _Use Purpose Of Personal Information
- The purpose of using personal information that we kept from customers at our shop will be the following.
When responding to inquiries
Order confirmation
Confirmation of shipping products
- 3 _In Our Shop, We Do Not Disclose Or Provide Personal Information To Third Parties Without Your Notice Except In The Following Cases.
- In cases where it is necessary for the protection of human life, body or wealth, and it is difficult to obtain consent of the person himself /
herself In cases where it is based on laws and regulations, or when it is necessary to cooperate with the government agencies or local
public entities or persons who received the entrustment to carry out clerical affairs prescribed by laws and ordinanc- es
- 4 _Correction And Deletion Of Personal Information
- Any correction and deletion of personal information entrusted by customers, please inform us through the following CONTACT.
- 5 _Use Of Cookies
- This site does not use cookies.
